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BSB Annual Review 2018/2019 – Speaking up matters; but it needs firms to listen and respond

Technology in banking

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This article was written by Mikael Down, BSB Executive Director for Assessment and Insights. Technology has always performed an important function in banking; and the banking industry has often been an early adopter[i]. Today, banks and building societies face profound changes to their operating models, driven...

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Blog series – International Challenges to Certification: Identifying overseas roles requiring certification

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James Ewing, Head of Assurance, Risk and Planning, Banking Standards Board and Maximilian Weidlich, Policy Associate, Banking Standards Board The Senior Managers and Certification Regime [1],[2]stipulates that, where an individual is performing a role requiring certification[3]which has an impact in the UK (whether on a UK firm,...

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Are you listening?

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Rick Borges Head of Assessment, Banking Standards Board This article was originally posted on Protect. I recently attended a leadership training course where one of the exercises was about listening. I had to listen to a colleague talking about an issue for 20 minutes with no interruption,...

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Speaking up: small steps to big changes

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Kate Coombs, Senior Behavioural Scientist This article was originally posted on FCA Insight. There is no magic bullet for getting employees to speak up. But asking four questions can help organisations to create real and lasting cultural change. In today’s workplace the ability and willingness of staff to...

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